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John Caplan, Chief Executive Officer, PayoneerReserved forJohn Caplan

Courtesy of Payoneer, Used with permission

Platform Council · The Platform Fairness Standard

A seat reserved for John Caplan

Chief Executive Officer, Payoneer

Agenda item
PL-001
The case

Why this seat

When a payout provider holds funds, a seller in Lagos or Manila cannot pay suppliers or staff.

~2 million

customers, many of them sellers on global marketplaces, receive cross-border payouts through Payoneer. Entrepreneur

The fix

The ask

The Platform Fairness StandardGive every seller written notice, a specific reason and review by a person before any payout hold, suspension or fee change, with a time limit on holds — in every country you operate.
On the record

The letter

The letter is being drafted and will be published here when it is sent.

From the company

Reply

No letter has gone to Payoneer yet. Any reply will be published here in full, word for word.

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