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Hayden Brown, Chief Executive Officer, UpworkReserved forHayden Brown

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Platform Council · The Platform Fairness Standard

A seat reserved for Hayden Brown

Chief Executive Officer, Upwork

Agenda item
PL-001
The case

Why this seat

For freelancers and small agencies in dozens of countries, a marketplace account is the business. A hold or a closed account stops income overnight.

763,000

active clients on Upwork in the second quarter of 2026. Upwork Q2 2026 results

The fix

The ask

The Platform Fairness StandardGive every seller written notice, a specific reason and review by a person before any payout hold, suspension or fee change, with a time limit on holds — in every country you operate.
On the record

The letter

The letter is being drafted and will be published here when it is sent.

From the company

Reply

No letter has gone to Upwork yet. Any reply will be published here in full, word for word.

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