After reporting an authorised business‑payment fraud, which response would have made the greatest practical difference in the first 48 hours?

A named case owner and a clear update timetable29% (53)

A rapid payment recall attempt, with confirmation it was sent27% (50)

A temporary hold or other steps to preserve recoverable funds18% (33)

A clear evidence checklist and one secure place to submit it16% (29)

An early explanation of reimbursement eligibility and next steps10% (18)