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Letter from the table · RC/RT/2026/T.2

A Permit Is Not a Silence Test

Youssef Benali argues that better service standards are needed, but that an unanswered permit application should not automatically become permission.

Youssef BenaliContributor · Red Tape Council · BelgiumGhent, Belgium
Red Tape20 May 2026Opposes
3 pages · US Letter

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Red Tape Council

RC/RT/2026/T.2published

A Permit Is Not a Silence Test

To the Red Tape Council,

I oppose the proposal that a permit should be granted when the authority misses a deadline. I support the other parts of RT-001: test the impact of new rules on small businesses, make the process easier to find, and publish realistic service times. But silence is not a safe substitute for a decision. In Ghent, I learned that even a short request to use a little pavement involves questions that cannot be answered by a clock alone.

A small request with a real deadline

On 5 February 2026, I submitted an online request to the City of Ghent for permission to occupy a short stretch of pavement beside my premises for two days, 12 and 13 March. A repair required a small work area and a temporary barrier. The request was limited in time and space. I included the dates and the arrangement I expected to use.

I booked a contractor for the March dates and paid a €250 deposit. The total cost of the planned work was €690. I did not regard the application itself as permission to put equipment on the pavement. Ghent has to consider how people can pass safely, including people using wheelchairs or pushing prams. That is a proper public responsibility, not a formality.

On 19 February, I received a request to revise the plan to show the pedestrian passage more clearly. I sent the revised plan the next day. I checked the online file and followed up through the municipal contact channel. I did not receive a decision before the contractor’s slot. The City granted the request on 16 March, after the dates I had applied for. I arranged a new slot for 30 March and paid another €185 to cover the contractor’s rescheduling and the additional visit.

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I am not writing this to accuse an individual. The staff member handling a file may be waiting for information, managing a queue, or checking a safety issue. My point is simpler: the cost of delay fell on me, but that does not mean the answer should have been automatic approval.

What the rules already show

Belgium is not one permitting system. In Flanders, applications for environmental and planning permissions can be handled through the digital Omgevingsloket, and the relevant framework sets decision periods. Where the authority does not decide within the applicable period, the result is not a permission silently granted; it can be an implied refusal. My request in Ghent was a local public-pavement occupation request, not an application under that Flemish permit procedure. The distinction matters: different permissions protect different interests, and the rules for one kind should not be casually copied onto another.

The Ghent process did not give me the certainty I needed about when I could proceed. That is a case for a clearer service standard: tell the applicant what is missing, show the file’s status, publish the expected time, and make it easy to ask for an update. If the authority cannot decide by the stated date, it should explain the delay and give a new date. It should also let a small applicant challenge an unexplained wait without having to hire a lawyer.

But a missed service target should trigger accountability, not create a permit. If silence counts as consent, an applicant might reasonably believe that a barrier, scaffold, delivery area, or other occupation is lawful even though nobody has checked the conditions. Other people use that same pavement. They should not carry the risk of an administrative deadline missed by someone else.

The change I would support

I would support a one-stop digital process where one is practicable, published service times, and a small-business impact test for new rules. I would add a requirement to acknowledge an application, identify missing material promptly, and provide a reasoned status update when the expected decision date passes. For simple applications, authorities should publish a shorter target and report how often they meet it. For more

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complicated applications, they should say what makes the file complicated rather than leave the applicant guessing.

Where an authority misses its deadline, there should be a clear route to an escalation or review. There can also be temporary practical help: for instance, a confirmed revised decision date, or permission to use an alternative arrangement that has been checked for safety. Those options keep pressure on the authority while respecting the public space and the people who depend on it.

My €185 extra cost was frustrating. It is also not a reason to pretend that the pavement was mine to use unless someone objected. A fair system must protect small businesses from endless waiting and protect everyone else from permissions granted by accident. I ask the Council to keep the service reforms and remove “silence is consent” from RT-001.

Youssef BenaliContributor · Red Tape CouncilGhent, Belgium

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Replies 4

Marcos Ferreira Porto Alegre, Brazil · 21 May 2026

I agree that an unanswered request should not become permission, especially when the public uses the same space. In Brazil, I have seen how a permit process may involve a municipal decision alongside other requirements that do not disappear just because one office is late. I would support a deadline that triggers escalation to a supervisor and a written status update, rather than automatic consent. The applicant should also be able to see whether a revised plan is being reviewed. That seems fairer than leaving someone to guess, while keeping the responsibility for pedestrian safety with the authority that must assess it.

Ana Lucía Yupanqui Rojas Cusco, Peru · 24 May 2026

I understand why a short request can still need careful review. In Peru, municipal procedures can vary by locality, and I have learned not to assume that submitting a form settles questions about public space or safety. A deadline is still important: when an office gives no answer, a household or small operator cannot plan with confidence. I would ask the Council to make the authority state whether the file is complete and what issue remains. If it cannot decide in time, it should give a firm revised date and a way to challenge further delay, rather than letting silence decide the matter.

Priya Sharma Osaka, Japan · 27 May 2026

I agree with your point that the clock cannot judge whether a route remains accessible. In Japan, I have found that local procedures often depend on the exact site and the proposed use, so a small change in layout can matter. I would not treat an unanswered application as approval when people with mobility needs may be affected. At the same time, applicants deserve a predictable process. Could a deadline require a prompt preliminary response, followed by a reasoned decision, instead of automatic consent? That would make delay visible and accountable without asking the public to rely on a plan that may still need correction.

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